Tom Hallock | Client Reviews
Working with LoanPeople, and especially Tom, was an excellent experience.
Jun. 23, 2023 by Roy B.
Austin, TX
Tom was professional, insightful, and delivered every step of the way from determining ideal loan options all the way to closing. I absolutely recommend working with Tom and LoanPeople and will work with them again in the future.
5 Stars
Jul. 10, 2023 by Mathew M.
Lafayette, CO
We would definitely work with LoanPeople again. Tom Hallock and Brian Gallen were incredible! The process was seamless and our loan closed on-time.
5 Stars
Jun. 13, 2023 by Suzanne H.
Pflugerville, TX
I received exceptional customer service from Tom and his team. He walked me thru every step of the way to help me secure my loan. They made it so easy to fund my home loan in less than 30 days, amazing! I would highly recommend your company to my friends.
I would use him again and recommend him to anyone looking to purchase a home.
Oct. 12, 2023 by Kimberly H.
Tom Hallock went above and beyond by being continuously available to talk to and patiently explain what our options were. We started talking to Tom about 9 months before we were even ready to buy a house and he was always ready to talk on the phone or answer an email. When we finally did purchase a home he was there every step, explaining all the ins and outs. You really feel like you have someone in your corner if you work with Tom. I would use him again and recommend him to anyone looking to purchase a home. Thanks Tom Hallock!
Tom is the best, period.
Nov. 10, 2022 by Patrick S.
He's the fourth mortgage banker we've worked with and the only one we've worked with more than once. Reasons we have worked with Tom on three deals and will continue to: always on top of everything, proactively communicates, extremely responsive, honest and fair, expert knowledge. Whenever you need a fast turn around, or even if you don't really, he delivers it. He also does an amazing job quarterbacking the combined realtor+title+banking team and gets glowing reviews from all them as well.
He is responsive, personable and goes above and beyond!
Mar. 20, 2023 by Risa E.
Austin, TX
I've worked with Tom twice and he is an absolute professional and joy to have on your team during what can be a pretty stressful event.
Great Lender! Highly recommend
Aug. 17, 2022 by Pam P.
Conway, AR
Tom was just awesome to work with. He did not disappoint. We weren't sure we would qualify for a home loan but he worked non-stop to help us get our FOREVER HOME. If you don't have the best credit and aren't sure reach out to him. He will do everything he can to help you get into your dream home.
Tom's the best
Aug. 19, 2022 by Preston O.
Austin, TX
Tom did a great job helping us get a loan as first-time home buyers. He was attentive and quickly responded to all of our questions throughout the process. He also worked well with our agent. He's consistently cheerful and helpful, explaining everything in plain terms. There weren't any surprises, and we felt like we got a fair deal. I'd recommend Tom to anyone.
An outstanding mortgage professional!
Aug. 25, 2022 by Andrew N.
Kerrville, TX
Tom and his team did a truly amazing job all the way through the mortgage process. He was incredibly helpful, patient and gave great advice throughout it. Plus he was able to get us qualified when other mortgage brokers couldn't. I can't recommend him highly enough.
Top Class Support from Tom Hallock
Sep. 27, 2022 by Josh
Austin, TX
Tom was awesome to work with. Clear and articulate in communication, proactive at every step and I felt everything was under control at each step of the process. Top class service. Thanks Tom.
5 Stars
Nov. 01, 2021 by Jonelle C.
Austin TX
Through the last several months, my family has undergone one of the most stressful situations imaginable (finding/buying a new home), in one of the most stressful time periods (2020... need I say more?). However, to classify the process we experienced with Tom was anything other than perfect would be an understatement. The most stressful purchase of my life was made exponentially easier due to his knowledge, expertise, and most importantly, service. Tom worked tirelessly on setting up everything in a manner that made it easy to understand and simplistic . It is safe to say that Tom and his team will make you feel like a member of their own family, even if it means answering a panicky email at 11:00pm at night. In the tricky and confusing world of home buying, do yourself a favor and make the process easier by selecting Tom and his team.
Tom was such a pleasure to work with and I highly recommend him.
Jul. 05, 2021 by Karen S.
Texas
Even knowing that we could save money in the long run, the thought of going through the hassle of a refinance was daunting. Tom Hallock made the process so painless - I am so glad we worked with him. Throughout the process he communicated the requirements in a clear and easy to understand manner, and kept us apprised of the status throughout. There is a status and upload portal that is easy to use, and Tom was also available with a quick response to email and always offered a phone call if that was better. Overall, the process was smooth, we are saving a ton of money, and couldn't be happier with the service we received. If you are thinking about refinancing but dread the paperwork like I did, I highly encourage you to contact Tom. Sure, there is still paperwork to be done, but he truly made it feel like a breeze.
We could not give higher praise about working with Tom!
Jun. 26, 2021 by Robert I.
Texas
As first time home buyers a lot of stuff was new information to us and Tom took time to walk us through everything and answer any questions without making us feel bad about not knowing what things were. He always made time to talk to us no matter the time or day and was willingly to move his schedule around to accommodate us. Tom was extremely timely with providing any documents or in his responses. He was willingly to rework numbers multiple times however we had asked and did not pressure us in any way. We felt comfortable discussing our finances with him. Tom was very encouraging in the whole process which is extremely helpful with how daunting this market is. Tom is very friendly and professional and we enjoyed working with him a lot. We would highly recommend working with Tom as your lender!
Tom was amazing throughout the entire process.
Jan. 08, 2021 by Xianhe
Austin Texas
From answering questions during house hunting, all the way to closing ensuring that I was able to close on time. He is always helpful, friendly, and available whenever I had questions. I would definitely recommend him!
Tom made financing a house easy and simple.
Dec. 01, 2020 by Kevin S.
Austin, Texas
I will gladly recommend him to any friend that is looking. He was quick to answer each and every question we had for him and our contract was incredible. I've heard so many stories about what pitfalls to look out for in mortgage contracts and the one we got from Tom had none of that. Not only that, we got 2.5%! How crazy is that for our first house. We will absolutely be recommending him to all of our friends. Thanks again for everything Tom!
Tom did a fantastic job refinancing my VA home loan.
Jul. 15, 2020 by Daniel M.
Plumas Lake
He was always there to answer my questions and kept me up to date throughout the entire process. I live in CA and he had no problem working with long distances from TX. We started the process a few days before COVID-19 forced the shelter in place (SIP) in CA. That obstacle was easily dealt with and my loan was processed even during the crisis. When the time came for signing the final documents he ensured a company came to my home to assist in finalizing the loan after hours since going to an office was not possible with the SIP. I would definitely recommend his services, I have already recommended him to my father and a colleague. He will be my first call for all future loans.
Tom and his team were absolutely outstanding through the entire process.
Jul. 03, 2020 by B.B.
Cedar Park
Originally I was planning on working with one of the big banks for the mortgage process, but I spoke with Tom as a form of "second opinion." Tom was always responsive at all hours of the day making it easy to stay informed and on top of the process even with a flex heavy work schedule. In the end not only was Tom far better to work with than the bigger bank, but the rates that his team produced were better! I highly recommend working with Tom.
Highly recommend Tom!
Jul. 01, 2020 by B.W.
Austin TX
He was referred to us by our realtor and we couldn't have been more impressed. He was professional, patient, answered all our questions, and was so knowledgeable. We'd bought a home before and let him know we felt we were a bit in the dark last time and he took plenty of time, even half of a Saturday, to walk us through our loan options and ensure we felt comfortable with our selection. Tom was hands down the best and we highly HIGHLY recommend him to anyone looking for an all start mortgage broker.
Tom was so great to work.
Jun. 30, 2020 by Laura R.
ATX
He came recommended from a friend and I plan to recommend him to my friends. He made refinancing my home a seamless simple process (which was not the case with other two mortgage processes I've done with other institutions in the past). He offered competitive rate. Can't recommend enough!
Tom was incredible!!
Jun. 01, 2020 by Brad B.
Austin
He is super professional, responsive, knowledgeable, and helpful. His rate was better than who we have used in the past (and they had a great rate already), and he even provided a lender credit at closing! But what is so great is his process -- he has everything set up in an online portal and with automated reminders & emails so that none of the little details are lost in the shuffle. This was the smoothest close we've been through, and we've been through this process a number of times. I highly recommend Tom!
Applying for a mortgage is one of the most stressful, least fun parts of buying a new home but Tom made it so easy!
May. 30, 2020 by Stacey C.
Texas
He is such a pleasure to work with - incredibly responsive and thoughtful. Other professionals we worked with in our home buying process also commented on how quickly and efficiently he worked. FYI - he was able to help us with a purchase outside of Austin so don't hesitate to reach out to him if you are looking for help in other parts of TX
Tom was my favorite part of the home buying process.
May. 01, 2020 by Ashley G.
Texas
His communication was clear, concise, and timely! He went above and beyond to answer my questions and calm my worries. I would recommend him to anyone who is purchasing a home for the first time or an experienced buyer!
Personable, trustworthy, and a loan officer guru.
Apr. 01, 2020 by J.M.G.
Austin
He is able to walk you through the home buying process with grace. His wit and candor, make him the perfect loan officer to help you design the ultimate buying strategy, and purchase the ultimate home of your dreams!
Tom is a fantastic mortgage banker!
Mar. 01, 2020 by Gigi M.
Austin, Texas
He is professional, enthusiastic, and always goes the extra mile for his clients. I have worked him twice now and had great experiences both times. I highly recommend Tom and his services to those shopping for mortgage loans in the Austin area.
Tom was exceptional.
Feb. 05, 2020 by Kim C.
Austin, Texas
I was overwhelmed about the home-buying process before working with him, and he was able to make the experience incredibly easy for me. He was organized and knowledgable, quick to respond, and just a great guy all around. Highly recommend!